HELPDESK

Nocme delivers Helpdesk services from its headquarters based out in Technopark, India supporting more than 200 clients and its Managed IT Services helps proactive, reliable and personalized support to end users, based on user requirement and business needs. Nocme aims to resolve issues quicker and with a guaranteed efficiency that ensures that our clients are spending their valuable time on their core business that matters more for them.


24X7 <br/>AVAILABILITY

24X7
AVAILABILITY

Assured Availability of Support 24x7x365 Days a year
PERSONALIZED HELPDESK

PERSONALIZED HELPDESK

Out of the world user experience and support available through Email, Phone & Chat
QUICK <br/>RESOLUTIONS

QUICK
RESOLUTIONS

Nocme Helpdesk Team strives to ensure pre-emptive resolution for your issues
MONTHLY SERVICE REVIEWS

MONTHLY SERVICE REVIEWS

Monthly reporting with details on service levels and analysis

SERVICES OFFERED

SERVICES OFFERED

  • Incident Management (Option to use Nocme’s ticketing tool with white labeling)
  • Antivirus Management
  • Business application support
  • License Management
  • User management in AD, Exchange and Office 365
  • Patch Management
  • Printer Management
  • Asset Management
  • Bring Your Own Device (BYOD) Services
  • Onsite Support Services
  • Upgrade to Windows 10
  • Temporary resources for migration projects and in the absence of IT personnel

TECHNOLOGIES WE USE

ASK FOR A PRICING

Interested in our services? Submit the form below and we shall get back to you to discuss further regarding our flexible and tailored pricing structure.