MONITORING SERVICES

Monitoring plays a key role in sustaining and maintaining a healthy infrastructure. Proper monitoring and reporting of the performance of devices and services in an IT infrastructure shall help in ensuring better availability. Monitoring is a must in any mission critical environment and shall provide the benefits of proactive approach, availability status, good insight to the performance of IT Infrastructure, inputs to capacity planning, impact and trend analysis.



NOCME ADVANTAGES

NOCME ADVANTAGES

  • Nocme provides dedicated as well as shared team of Engineers for monitoring services
  • Monitoring done on a 24x7x365 basis
  • Tools are used to perform monitoring (Option to use monitoring tool owned by the client)
  • Each alert is tracked using ticketing tool and notify
  • Hourly, daily, weekly and monthly reports are provided
  • Monitor critical parameters such as CPU, Memory, disk space utilization for servers and SAN
  • Monitor IT critical applications such as Emails, Active Directory etc.
  • Monitor parameters such as CPU, link failures, bandwidth utilization for network devices
  • Report generation on health status, alerts received/closed and availability of IT devices and services from monitoring tool


TECHNOLOGIES WE USE

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